Mystery Shopping

Are you wondering if your promotional team are upholding your brand values?  Maybe you own some retail outlets and want to discover if your staff are implementing their sales coaching with customers to the desired level? Perhaps you want to get some analysis on your competition? There are many situations where Mystery Shopping could provide your business with some exceptional insight or simple confirmation that your team are carrying out their roles to the best practices that they have been trained to deliver.  Grapefruit have the knowledge and experience to implement a Mystery Shopping campaign and will provide you with a set of results that answer all of your questions enabling you to improve your customer service, help with product innovation or whatever your objectives may be. Contact us today to find out more.